Online Dermatologist & Skin Doctor

Your skin can change quickly, and it is not always easy to know what is causing a rash, irritation, acne or another skin problem. An online dermatologist consultation gives you a convenient way to discuss your symptoms with a doctor without having to travel to a clinic.

During your consultation, you can explain what you have noticed, how long it has been there and whether anything makes it better or worse. If appropriate, you may also be able to share clear photos of the affected area to help the doctor understand what you are experiencing.

Your doctor can assess your concerns, explain possible causes and advise you on appropriate next steps. If your symptoms need an in-person examination or specialist assessment, they can also let you know when face-to-face care is more suitable.

Not sure what's happening with your skin?

A new rash, stubborn acne, unexplained itching or irritated skin can be frustrating — especially when you don't know whether it will clear up on its own.

You don't always need to visit a clinic just to start a conversation about a skin concern. With an online dermatologist consultation , you can speak with a doctor from home and discuss what you've noticed.

Whether your skin problem appeared recently or has been bothering you for a while, an online consultation can be a convenient first step.

What skin problems can you discuss online?

Depending on your symptoms and the information available during your consultation, a doctor may be able to help you understand concerns such as:

• Acne and breakouts

• Skin rashes

• Itchy or irritated skin

• Eczema-type symptoms

• Dry or flaky skin

• Redness and inflammation

• Minor skin infections

• Changes in moles or other skin marks

• Hair or scalp concerns

• Other common non-urgent skin problems

Not every skin condition can be assessed safely online. Your doctor will consider your symptoms and let you know if an in-person examination or further assessment is needed.

What happens during an online dermatology consultation?

You don't need to prepare a complicated medical history.

Start by telling the doctor what you've noticed. They may ask:

• When did the problem start?

• Has it changed or spread?

• Is it painful, itchy or irritated?

• Have you tried anything for it already?

• Have you experienced something similar before?

• Are there any other symptoms?

If relevant, you may be asked to provide clear photographs of the affected skin. Good lighting and a clear, focused image can make it easier for the doctor to understand what you're describing.

The doctor will then discuss their assessment with you and explain the next appropriate steps.

Can an online dermatologist prescribe treatment?

If medication or another treatment may be appropriate, the doctor will make that decision based on your individual situation and applicable clinical requirements.

A prescription is not guaranteed simply because you request one. The priority is making sure any recommended treatment is appropriate and safe for you.

When should you see a doctor in person?

Online care is useful for many non-urgent concerns, but it has limitations.

An in-person assessment may be more appropriate when a skin problem requires physical examination, testing, a procedure, a biopsy or specialist investigation.

Seek urgent medical help if you have a serious or rapidly worsening reaction, severe swelling, difficulty breathing, extensive blistering or other symptoms that could indicate an emergency.

For emergencies, do not wait for an online consultation — contact your local emergency service.

Why choose an online skin doctor?

Convenient from home

Discuss your skin concern without traveling to a clinic or rearranging your entire day.

A private conversation

You can talk about your symptoms in a familiar environment and explain what's been worrying you.

Helpful when you're unsure what to do next

Sometimes the hardest part is knowing whether a skin problem needs medical attention. A consultation can help you understand the next step.

Clear, personalized guidance

Your doctor can listen to your concerns, ask relevant questions and explain what you should do next based on your situation.

Worried about sending a photo?

That's completely understandable.

If a photograph is requested, only share an image that is relevant to your query and follow the platform's instructions for uploading it securely. You should never send unnecessary personal information with a medical image.

A photograph can provide useful visual information, but it does not replace a physical examination when one is medically necessary.

Your skin concern deserves proper attention

You don't have to spend hours searching online and trying to work out whether every symptom means something serious.

If you have a non-urgent skin concern and would like professional guidance, you can book an online doctor consultation and discuss your symptoms with a doctor.

You can also meet our doctors or visit our FAQs if you want to understand more about how online consultations work.

For additional information about online dermatology, you can read our skin and dermatology guidance .

Important: Online consultations are intended for non-emergency concerns. If you believe you are experiencing a medical emergency, seek urgent medical care rather than waiting for an online appointment.