Doctor Care Online — the visit most patients start with when something does not feel right and they want a proper clinical conversation — not a rushed chat.

• Licensed clinician on encrypted video
• Time to describe symptoms, history and what you have already tried
• Written plan you can follow after the call
• Prescriptions / e-prescriptions only when clinically appropriate
• Honest redirection if you need in-person or emergency care instead

How it works: Book a slot → complete a short intake → join on time → leave with a written plan.

Our promise: We would rather decline a certificate or prescription than rubber-stamp one. That is how patients trust us enough to return.

After the visit: Keep the written plan. If you worsen against the advice we gave, seek urgent local care; if you simply need a check-in, book a follow-up.

Not for chest pain, stroke signs, severe breathing difficulty or heavy bleeding — call emergency services.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — for patients who want a general-practice style review: everyday symptoms, medication questions, and practical next steps.

• Primary-care focus without the waiting-room delay
• Useful when your usual GP slot is weeks away for a non-urgent issue
• Medication and certificate decisions made carefully — never automatic
• Suited to residents, expats and travellers across our European markets

How it works: Choose Online GP → share history honestly → video visit → plan in writing.

Our promise: We tell you when video is enough and when you still need your local GP or clinic. That clarity keeps people coming back.

After the visit: Save the plan. Book again if symptoms linger beyond the window we advised, or if a new concern appears.

Long-term chronic disease management still belongs with your regular local doctor when you have one.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — for patients who need a clinician to look at ongoing medication before anything is renewed.

• Video review of your current medicines, doses and side effects
• Renewals only when continuing looks safe and appropriate
• Local pharmacy rules still apply in your country
• Controlled and high-risk medicines are never handled on this pathway

How it works: Book → upload or list current medicines → video review → renewal only if appropriate.

Our promise: A refused renewal with a clear reason is better than an unsafe yes. Patients return because we put safety first.

After the visit: Collect at pharmacy under local rules. If the medicine is not working or side effects appear, book another review rather than guessing.

Bring prior prescription details. Pharmacies decide dispensing under local law.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — documentation that still requires a clinician to agree it is warranted.

• Assessment first — certificate second
• Work or study documentation when justified
• Spain: baja / justificante language only when clinically supported
• Never sold as a product without a consultation

How it works: Book → video assessment → documentation only if the clinician agrees.

Our promise: We will say no when a certificate is not justified. That policy is exactly why employers and patients can take our documents seriously.

After the visit: Follow the recovery advice attached to your plan. If you worsen, seek urgent care; if you need an extension, book a review.

Fraudulent or unjustified certificates are refused. Emergencies still need local urgent care.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — a private, unhurried conversation with a licensed clinician for non-crisis mental health concerns.

• Stress, anxiety, sleep disruption and low-mood reviews
• Medication discussed only when clinically appropriate
• Clear redirection to crisis lines when risk is high
• Follow-up planning so you are not left alone after the call

How it works: Book → join a confidential video visit → agree a safety-aware plan together.

Our promise: We do not minimise distress, and we do not oversell medication. You should feel respected enough to book again when you need another check-in.

After the visit: Use the plan and coping steps we agree. If risk rises, contact emergency or crisis services immediately — then tell us so we can support appropriately.

If you are in crisis or at risk of harm, contact local emergency services or a crisis hotline now — do not wait for an online slot.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — practical dermatology advice over video when the issue is common and non-urgent.

• Acne, eczema, dermatitis and rash reviews
• Photo tips when images help the assessment
• Prescriptions only when appropriate
• Honest referral advice for lesions that need in-person review

How it works: Book → prepare lighting/photos if asked → video visit → treatment plan.

Our promise: We will not pretend every mole can be cleared on video. Knowing when to refer is part of earning your trust.

After the visit: Follow the skin-care plan. Rebook if there is no improvement in the timeframe we set, or sooner if warning signs appear.

Changing moles, bleeding lesions or suspected melanoma need urgent in-person pathways.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — discreet, respectful women’s health conversations that do not feel transactional.

• Contraception advice and related prescriptions when appropriate
• UTI, thrush and common cycle-related concerns (non-urgent)
• Clear advice when examination or labs are required
• Private encrypted video

How it works: Book Women's Health → video visit → personalised plan.

Our promise: We listen first. No rushed scripts — and no false reassurance when you need in-person care.

After the visit: Follow the plan and rebook if symptoms persist beyond the window we advised.

Heavy bleeding, pregnancy emergencies or severe pelvic pain need urgent in-person care.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — a direct, confidential review for men’s health concerns that are non-urgent.

• Private video appointments without a waiting-room audience
• Common men’s health and sexual-health advice (non-urgent)
• Prescriptions only when clinically appropriate
• Clear escalation when examination or labs are needed

How it works: Book Men's Health → secure video → treatment or referral plan.

Our promise: We keep the tone adult and practical. You should feel comfortable booking again without awkwardness.

After the visit: Follow the plan. Return if symptoms change or the first approach is not enough.

Chest pain, trauma or other emergencies need immediate local care.

Book at www.doctorcareonline.com. Support: info@healthclino.com.

Doctor Care Online — parent-friendly video reviews that put the child’s safety ahead of convenience.

• Mild infections and fever advice when non-urgent
• Guardian must be present on the call
• Paediatric prescriptions only when clinically appropriate
• Explicit red-flag guidance for when to attend ED

How it works: Book → guardian joins with the child → assessment and plan.

Our promise: We will send you to emergency care without hesitation when video is the wrong setting. Parents come back because that caution feels right.

After the visit: Watch the warning signs we list. Rebook for follow-up if the child is not improving as expected.

Infants under 3 months with fever, breathing difficulty, dehydration or lethargy need emergency in-person care immediately.

Book at www.doctorcareonline.com. Support: info@healthclino.com.