Online Advice From Doctor: Licensed Video Consultations
Seeking online advice from doctor services gives adults and families across Europe direct video access to a licensed clinician for non-urgent medical questions.Instead of relying on unverified symptom checkers or clinic queues, patients can explore our available medical consultation services to discuss symptoms, treatment options, and ongoing care through an encrypted, GDPR-compliant video call.
What Online Advice From Doctor Services Cover
Remote consultations provide structured clinical evaluations for stable, non-emergency health concerns.Primary and 24/7 care pathways cover everyday respiratory infections, seasonal allergies, sinus congestion, mild digestive upsets, and urinary discomfort.Patients can also book visual skin assessments for rashes, hormonal reviews, paediatric guidance for accompanied children, and confidential mental health consultations from home.
For ongoing therapies, doctors conduct routine prescription renewal reviews to verify that stable treatments remain safe and effective (never stop or alter prescribed doses on your own).
How It Works and What It Costs in Time and Effort
Learning how to talk to a doctor online takes only a few minutes.You pick a time slot, complete a brief symptom form, and keep a valid photo ID and your current medication list ready.Specialist sessions typically last 5 to 10 minutes, giving you focused time to explain your symptoms and ask questions.
Transparent fees match the service selected: prescription renewals cost €35, 24/7 doctor consultations cost €39, GP consultations are €39.99, dermatology, paediatric, women's, and men's health visits are €45, and mental health sessions cost €49.99. International patients can also review HealthClino's guide on consulting an English-speaking online doctor when navigating healthcare abroad.
Clinical Limits, Safety Standards, and Your Next Step
Following World Health Organization (WHO) telemedicine implementation guidelines, remote care complements in-person medicine rather than replacing it.A doctor cannot perform hands-on physical exams, listen to your chest, or run lab and imaging tests over video.
Prescriptions and sick notes are never guaranteed and depend strictly on clinical assessment under national laws.Where ongoing monitoring is needed, clinicians may recommend arranging a structured follow-up consultation or visiting a local clinic in person.
Never use video consultations for emergencies.For chest pain, breathing trouble, severe bleeding, stroke signs, loss of consciousness, or suicidal thoughts, call 112 immediately or visit the nearest emergency department.For non-urgent questions, read our tips on choosing a licensed online physician and book your video appointment today.
Frequently Asked Questions
How much does it cost to get online advice from a doctor?Consultation fees are fixed and shown upfront before you book: routine prescription renewals are €35, 24/7 consultations are €39, GP appointments cost €39.99, dermatology, women's, men's, and paediatric sessions are €45, and mental health consultations are €49.99.
Can a doctor give a valid prescription or sick note after giving advice online?Yes, if the examining physician determines that medication or workplace absence documentation is clinically justified and permitted under local healthcare laws.Neither a prescription nor a medical certificate is guaranteed before your live video evaluation takes place.
What is the difference between online doctor advice and a symptom checker? Automated symptom checkers rely on general algorithms and cannot evaluate your full clinical context.A video consultation connects you live with a licensed physician who reviews your medical history, allergies, and visual symptoms to provide personalised clinical advice.
What should I prepare before my video consultation starts?Sit in a quiet, well-lit room with a reliable internet connection and have a valid government photo ID ready.Prepare a list of your current medications, known allergies, recent temperature or blood pressure readings, and a timeline of your symptoms.
When is online medical advice not appropriate for my condition? Remote advice is unsuitable whenever a doctor needs to palpate your abdomen, listen to your heart or lungs, examine inside your ears, or run blood and imaging tests.Severe, sudden, or rapidly worsening symptoms always require immediate in-person care.
Medically reviewed by DoctorCareOnline team
Disclaimer: The health information on this page is intended solely for educational reference and does not replace a personal clinical examination, diagnosis, or medical advice from a licensed doctor.